Case Study
Review of Human Resource Practice in the Private Sector.
Client: Church House Conference Centre
Duration of consultancy services: 2008
Church House Conference Centre (CHCC) is a wholly owned subsidiary of The Corporation of Church House, the administrative headquarters of the Church of England. It is a company limited by shares and its objective is to covenant operating profits to the Corporation to support its work.
The Conference Centre closed for a 12 month period between 2006-7 for complete refurbishment and the Board of Directors invited Deep Vision to review its Human Resources policies and practices in the light of the re-opening and the recruitment of several new staff members. The objective was to produce a discussion document for the Board.
We focussed on the following key areas:
- Recruitment and retention
- Reward structure
- Performance management and objective setting
- Training and development
- Induction
- Internal communication
- Management capabilities
We interviewed mangers and departmental staff to create a comprehensive analysis of current HR practice and the way it impacted on the Conference Centre's business objectives. We then transposed our findings into a 20 page discussion document complete with recommendations for further action. The Board endorsed the document.
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